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Executive Service Corps
of Chicago |
What is performance coaching, and does it presume performance criteria that are prescribed? What is the difference between coaching and teaching? How is coaching different from non-directive psychotherapy? To whom in the organization do we offer coaching? What types of positions with in organization does ESC usually coach? How long might it take to see results from coaching? What is the greatest benefit of coaching for the client? What is the time frame for an ESC coaching contract? How often? For how long? Are women typically paired with women? Men with men? How much experience do coaches have? What is performance coaching, and does it presume performance criteria that are prescribed? Performance coaching is Coaching with reference to achievement against performance criteria. The performance criteria may be self-designed, or adopted based on organizational requirements. Performance criteria may involve milestones, measures or acknowledgements of achievement, and intermediate goals to determine progress toward larger goals. What is the difference between coaching and teaching?Teaching occurs when a person who has extensive knowledge about a subject, attempts to impart that knowledge to an individual on an instructional basis. This differs from coaching where the expertise is in the process. The coach uses the art of effective listening and asking powerful questions that lead to self-discovery on the part of the client. How is coaching different from non-directive psychotherapy? In general, coaching is concerned with future goals and achievement and only incidentally with psychological history or problems. Coaches are not equipped to diagnose or resolve psychological problems. Coaches assist clients to establish their personal goals and then support the client in achieving the goals. To whom in the organization do we offer coaching? The person who expresses interest – a board chair may seek it on behalf of the ED. However, the person being coached must want to be coached. What types of positions with in organization does ESC usually coach? Some examples: Executive Directors, VP’s of Finance, Assistant Directors, Director if IT, Business Director, Program Directors. How long might it take to see results from coaching? Research shows that people can have amazing results in the first month of coaching and some huge increases in confidence, energy, and performance within six months. After the first six months the coachee may still improve although the trajectory is lower often because the coachee is deepening the learning, which may not be as readily apparent to others. What is the greatest benefit of coaching for the client? Clients improve their confidence and competence in successfully addressing more and more complex organizational challenges. Clients take themselves more seriously, stop putting up with what is dragging them down and create momentum so it is easier to get results. A Board (pressed for funds) could be reluctant to pay for ‘training’ their Executive Director in skills that he/she should already have. Based on budget size, the cost ranges from $150 to $500/mo. Also, an ESC coach may offer to provide a complimentary coaching session for the ED or the BC to help them experience the value of the process for their organization. What is the time frame for an ESC coaching contract? How often? For how long? Six months, with unlimited renewals. During that time, the coach usually meets with the client, twice/mo. for an hour each time, in person or over the phone. The Coaching Practice Manager, Meg Herman, does that. She listens to the need, asks the client about any preferences: Male /female, past experience, styles. Then she sends 5-6 bios that best match based on who is available and sometimes proximity. Are women typically paired with women? Men with men? Only if requested by the client. How much experience do coaches have? All have many years in leading organizations. Critical skills of a good coach include building rapport, asking probing questions, listening, giving feedback. Some come in having consciously having coached others within their organizations. Others are certified coaches. All participate in Coach specific ESC training, where they learn a focused structured dialoging process |
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