• Grow the income from your operations
• Improve the operational efficiency of your retail operations
• Evaluate whether you should start a retail operation

• Rapid Operational Analysis

An assessment of your retail operation in five critical areas: performance, facility, personnel, customers, and competition. The result is a SWOT analysis, identifying key Strengths, Weaknesses, Opportunities, and Threats, which provides the framework for operational and administrative changes. This three-day assessment process can be a stand-alone project or the first stage of a more in-depth consultation.

• Startup Feasibility Study/Plan

A study to determine the feasibility of a new retail operation, including identification of target market, anticipated startup costs, and pro-forma profit/loss estimates along with development of a business plan.

• Market Survey

Identification of the best target markets and the demographics of each, key merchandise needs of each market, competitive information, customer satisfaction criteria, and other factors.

• Operations

Recommendations on store size (sales vs. processing areas), store layout, signage, window displays, advertising, hours of operation, inventory turnover, pricing, methods of goods acquisition, and other issues.

• Human Resources

Review and suggest improvements for policies and procedures involving paid/volunteer staff, salaries, job descriptions, and other issues.

• Marketing

Develop plans to effectively market the retail operation.

• Financial Management

Development of systems to report and analyze sales, profitability, and store performance.

• Facilities Management

Identify property maintenance needs and/or capital improvement requirements.